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Chat & voice

Chat is the primary way to work with nara agents. Conversations live under /chat, and voice sessions run at /audio.

Start a New Chat from the dashboard quick actions or the chat sidebar. The sidebar lists your most recent chats (up to 8, with Show all for the rest); pinned chats stay at the top.

The composer prompt reads “Ask {agentName} something…”. While a response is streaming you can Stop generating; afterwards you can Regenerate response or edit your own message to rerun it.

Use Attach files to add documents — supported formats are PDF, DOCX, HTML, TXT, CSV, and images — or Upload image for pictures.

Start call opens a realtime voice session with your agent. During a call you can Mute/Unmute, Share Screen or Stop sharing screen, and follow along in the transcripts panel. End call finishes the session; New Call Session starts a fresh one.

Each chat’s menu in the sidebar offers:

  • Pin/Unpin — keep important chats at the top.
  • Rename — give the chat a clearer title.
  • Delete — remove the conversation.
  • Share with organization / Stop sharing / Copy link — make a chat visible to your organization. Shared chats are read-only for everyone except the owner.

On any agent response you can Copy response or Add/Remove bookmark to save it for later. When an answer is grounded in documents, the message shows sources and references; visual references open in a viewer with zoom and page navigation.

While the agent works, the status line shows “Thinking…” and action phrases such as “Searching memory”, “Creating ticket”, “Routing to expert”, or “Searching the web”. Tool calls appear as cards with their Input and Result, depending on each tool’s visibility settings.

When a conversation is handed to a specialist agent, a routing notice appears — “Connected to {agent}” — and “Returned to previous agent” when control comes back.

Administrators can open a debug panel on any chat to inspect what the agent actually received and produced. It has Messages, System, and Tools tabs, each switchable between Rendered and Raw views. Use it together with the Logs page when investigating agent behavior.